Tracie Wickenhauser

Chief Operating Officer

Tracie Wickenhauser is Chief Operating Officer at Learning Care Group, a position she has held since July of 2025.

Tracie drives Learning Care Group’s operational strategy and execution across LCG’s network of early childhood education centers, ensuring exceptional care and learning experiences for children and families.  

Tracie has more than 25 years of leadership experience in operations, strategic planning, and customer experience across nationally recognized retail and service brands. Before joining Learning Care Group, Tracie served as Chief Operating Officer at Milan Laser Hair Removal, where she led operations for almost 400 clinics nationwide. Her leadership was instrumental in scaling the organization, improving operational efficiency through automation, and enhancing both the employee and client experience. 

Tracie also served as Senior Vice President of Services at PetSmart, where she oversaw grooming, training, and PetsHotel operations—achieving record growth in revenue through customer satisfaction. Tracie’s career also includes senior leadership roles at Michaels Stores, where she served as SVP of Artistree and VP of Store Operations, implementing enterprise-wide operational improvements across more than 1,200 locations. She also held key operational roles at Kohl’s and Target, where she developed deep expertise in retail operations and team leadership.