FAQs for School Families: Addressing the Novel Coronavirus (COVID-19)

As you know, the safety and well-being of our children, families, and staff is our top priority. We created this resource to address your questions and will update this list as more information becomes available.

What precautions are you taking in general?

We are closely following guidance from state and local officials and health authorities as we strive to maintain our safe, healthy school environment. Our team continues to be vigilant about consistently implementing our standard rigorous health and safety procedures. Protocols are subject to change as state regulations, federal guidance, and local pandemic conditions evolve. Please check with your local school to confirm whether elevated safeguards such as protective masks, limited building access and temperature checks are required.  

Do you have a vaccination policy?

Providing the best possible care now includes encouraging our employees to be vaccinated against COVID-19.

Will you stay open if there’s a confirmed diagnosis in the community?

Our goal is to maintain our regular schedule in our preschools as long as it is safe to do so. The safety and well-being of our children, families and staff is our top priority. We recognize that school closures strain families and communities – affecting learning, nutrition and other critical services such as healthcare. At this time we will remain open, continue to monitor the situation and cooperate with state and local officials.

What happens if someone at the school is diagnosed with COVID-19?

If a child or teacher at our school was diagnosed with COVID-19, we would follow guidance from the state and local health departments. 

What if my child doesn’t have symptoms, but a family member has been diagnosed with the coronavirus?

We follow local health department guidance on quarantining for any potential COVID exposure. 

If our school closes due to coronavirus, do you have other options for care? (Can families attend at another one of your locations if our location closes?)

In order to prevent the further spread of illness, if we’ve temporarily closed our school due to a case involving one of our children or staff in that school, children from that school will not be permitted to transfer to one of our other schools.